Troubleshooting
If you are unable to start the engine, we recommend that you 1) "Disconnect" from the car 2) "Connect" again 3) Unlock your car wi...
Thu, 27 Jun, 2019 at 11:27 AM
If the key is not detected by your car, please follow the steps below: 1) "Disconnect" from the car 2) "Connect" again 3) Unlock y...
Thu, 27 Jun, 2019 at 11:28 AM
If you are unable to connect to / Unlock / Lock your car, please try the following separately in the order mentioned below: Prerequisites: Ensure th...
Wed, 22 Jul, 2020 at 4:11 PM
If the device has been idle for a long time, it is possible that you automatically disconnect from the car. In this case, connect to the car again and unlo...
Thu, 27 Jun, 2019 at 11:34 AM
Trips are generated automatically when the following situation occurs: Engine stop event detected and sent back by Hardware to server Engine start eve...
Tue, 25 Aug, 2020 at 9:37 AM