FAQs

Car key not detected
If the key is not detected by your car, please follow the steps below: 1) "Disconnect" from the car. 2) "Connect" again. 3) Unlock...
Thu, 27 Jun, 2019 at 11:39 AM
Lost mobile phone & locked out of car
If you have lost your phone and are unable to access your car, follows the steps mentioned below to regain access control temporarily: 1) Borrow a phone...
Thu, 27 Jun, 2019 at 11:42 AM
Security
Hardware Security SLICK uses proprietary technology that is patented i order to provide you with a secured Bluetooth connection between the hardware device...
Thu, 27 Jun, 2019 at 11:46 AM
Reversibility
The SLICK installation process is 100% reversible. If you wish to uninstall the device, our team will assist you with the deinstallation process and help yo...
Thu, 27 Jun, 2019 at 11:51 AM
Transfer device to another car
If you wish to transfer the SLICK hardware unit to another car, our team of in-house experts will assist you with the installation. However, an additional o...
Thu, 27 Jun, 2019 at 11:53 AM
Impact on car warranty
SLICK is an aftermarket hardware installation. We do not make any alternations to the existing structure of the car. Hence, installing SLICK into your car w...
Thu, 27 Jun, 2019 at 12:06 PM
Hardware compatibility
The SLICK hardware is compatible with both push start and crank start car types, which constitute the majority of the cars in the market. The YouTube...
Thu, 27 Jun, 2019 at 12:23 PM
Connectivity
There two methods used to lock/unlock the car via a smart phone. Namely; short form or long form communication. SLICK’s key value proposition is that it us...
Thu, 27 Jun, 2019 at 12:24 PM
Underground Coverage
SLICK is able to work underground or out of network coverage areas. This provides you with uninterrupted service. Once you have generated a key from the clo...
Thu, 27 Jun, 2019 at 12:25 PM
Roaming services
If you are travelling overseas, do inform us at least 2 hours in advance to activate roaming services. Email us at support@slick.com.sg to learn more about...
Thu, 27 Jun, 2019 at 12:26 PM